Cookie Policy

Last Updated: July 2026

1. Introduction

This Cookie Policy explains how Sparroz Group Ltd. (“Sparroz,” “we,” “our,” or “us“) uses cookies and similar technologies when you visit our website, use our platform, or interact with our online services.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

By continuing to use our website, you consent to the use of cookies as described in this Policy where such consent is required by applicable law.

 

2. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile device, or other internet-enabled device when you visit a website.

Cookies help websites function properly, improve user experience, remember preferences, enhance security, analyze website performance, and provide certain personalized features.

Cookies do not typically contain information that directly identifies you; however, information collected through cookies may be associated with other information we hold about you.

 

3. Types of Cookies We Use

Depending on the Services you access, Sparroz may use the following categories of cookies.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and Services.

They enable core functionality such as:

  • user authentication;
  • account login;
  • session management;
  • fraud prevention;
  • security monitoring;
  • network management;
  • website functionality.

Without these cookies, certain parts of our Services cannot operate properly.

Because these cookies are essential, they generally cannot be disabled through our website.

 

Functional Cookies

These cookies remember choices you make to improve your experience.

Examples include:

  • preferred language;
  • region selection;
  • display preferences;
  • saved settings;
  • accessibility preferences.

These cookies help provide a more personalized browsing experience.

 

Performance and Analytics Cookies

Performance cookies help us understand how visitors use our website.

They may collect information such as:

  • pages visited;
  • time spent on pages;
  • navigation paths;
  • browser information;
  • device type;
  • operating system;
  • general geographic location;
  • website performance metrics.

This information is generally aggregated and used to improve the performance, usability, and reliability of our Services.

 

Security Cookies

As a financial services provider, Sparroz uses security-related cookies to help:

  • detect suspicious activity;
  • prevent unauthorized access;
  • reduce fraud;
  • identify abnormal login behavior;
  • maintain session integrity;
  • protect customer accounts.

These cookies form part of our overall security framework.

 

Preference Cookies

Preference cookies store information that enables the website to remember your choices across visits.

These may include:

  • language preferences;
  • regional settings;
  • interface customization;
  • accessibility options.

 

4. Third-Party Cookies

Certain third-party service providers may place cookies on our website to support the operation of our Services.

These providers may include:

  • analytics providers;
  • cloud infrastructure providers;
  • fraud prevention providers;
  • customer support platforms;
  • identity verification providers;
  • security monitoring providers;
  • payment-related technology providers.

Each third party is responsible for its own privacy practices and cookie usage.

We encourage you to review the privacy and cookie policies of those providers where applicable.

 

5. How We Use Cookies

Sparroz uses cookies to:

  • operate our website;
  • authenticate users;
  • maintain secure sessions;
  • remember user preferences;
  • improve website performance;
  • understand website usage;
  • detect fraud;
  • prevent abuse;
  • maintain platform security;
  • improve customer experience;
  • support regulatory compliance where appropriate.

We do not use cookies to collect more information than is reasonably necessary for these purposes.

 

6. Managing Cookies

Most web browsers allow you to:

  • view stored cookies;
  • delete cookies;
  • block cookies;
  • restrict certain cookies;
  • receive notifications before cookies are stored.

Instructions for managing cookies can usually be found within your browser settings.

Please note that disabling certain cookies may affect the availability or functionality of some features of our website or Services.

 

7. Cookie Consent

Where required by applicable law, Sparroz will request your consent before placing non-essential cookies on your device.

Essential cookies that are necessary for the operation and security of our Services do not require consent where permitted by law.

You may change or withdraw your cookie preferences at any time through our cookie preference tools, where available.

 

8. International Users

Sparroz provides Services to customers in multiple jurisdictions, including Canada and other countries.

Depending on your location, different privacy and cookie laws may apply, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA);
  • the European Union General Data Protection Regulation (GDPR);
  • the UK GDPR;
  • Australia’s Privacy Act;
  • applicable U.S. state privacy laws; and
  • other applicable privacy legislation.

Where required, Sparroz will obtain consent before using non-essential cookies.

 

9. Updates to this Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • changes in legal or regulatory requirements;
  • improvements to our Services;
  • technological developments;
  • changes to our website functionality;
  • updates to third-party technologies.

The revised version will be published on our website together with the updated “Last Updated” date.

Material changes will be communicated where required by applicable law.

 

10. Contact Us

If you have questions regarding this Cookie Policy or our use of cookies, please contact us:

Sparroz Group Ltd.

Registered Office:
11th Floor, 20 Bay Street
Toronto, Ontario M5J 2N8
Canada

Company Registration Number: 1001425871

MSB Registration Number: N300000953

Email: privacy@sparroz.io

Website: www.sparroz.io

 

Cookie Preference Notice

When you first visit the Sparroz website, you may be presented with a cookie banner allowing you to:

  • Accept all cookies;
  • Reject non-essential cookies (where legally available);
  • Customize your cookie preferences; or
  • Learn more about the types of cookies we use.

Your preferences may be updated at any time through our cookie settings page, where available.

Appendix A – Current Cookies Used by Sparroz

The table below describes the categories of cookies that may be used on the Sparroz website and platform. The actual cookies used may vary depending on the Services you access and the technologies implemented from time to time.

Cookie Category

Purpose

First / Third Party

Typical Retention

Consent Required

Strictly Necessary

User authentication, secure login, fraud prevention, session management and core website functionality.

First Party

Session or up to 12 months

No (where permitted by law)

Functional

Remembers user preferences such as language, region and accessibility settings.

First Party

Up to 12 months

Yes, where required by law

Analytics

Helps us understand how visitors use our website in order to improve performance and user experience.

First and Third Party

Up to 24 months

Yes

Performance

Measures website speed, reliability and technical performance.

First and Third Party

Up to 24 months

Yes

Security

Detects suspicious activity, prevents fraud, protects customer accounts and maintains secure sessions.

First and Third Party

Session or as required for security purposes

No (where permitted by law)

Preference

Stores display preferences and personalized website settings.

First Party

Up to 12 months

Yes

Marketing (if enabled)

Delivers relevant marketing content and measures the effectiveness of advertising campaigns. Sparroz will only use these cookies where applicable and with your consent where required by law.

Third Party

Up to 24 months

Yes

 

Third-Party Cookies We May Use

Depending on the features available on our website, Sparroz may use technologies provided by trusted third-party service providers, including but not limited to:

Provider

Purpose

Google Analytics

Website analytics and performance measurement

Google Tag Manager

Website tag management

Google reCAPTCHA

Fraud prevention and website security

Cloudflare

Website performance and security

Stripe

Secure payment processing and fraud prevention

Intercom, Zendesk or similar platforms

Customer support functionality

Microsoft Clarity or similar tools

Website usability analysis

Identity verification providers

Customer identity verification and fraud prevention

Sparroz may add, remove, or replace third-party providers from time to time as our Services evolve.

 

Managing Cookie Preferences

You may manage your cookie preferences at any time by:

  • Using the cookie preference banner available on our website;
  • Updating your browser settings;
  • Deleting stored cookies from your device;
  • Blocking future cookies through your browser;
  • Using available opt-out tools provided by third-party analytics providers, where applicable.

Please note that disabling essential cookies may prevent certain features of the website or Services from functioning correctly.

 

Browser Information

Most browsers allow you to manage cookies through their settings.

For instructions, please refer to your browser’s support documentation, including:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

 

Changes to the Cookies We Use

As Sparroz introduces new products, technologies, or service providers, the cookies used on our website may change.

This Cookie Policy and the Cookie List above may be updated periodically to reflect those changes. The “Last Updated” date at the top of this Policy will indicate when revisions have been made.